Refund Policy

If you have not generated a Blueprint, email us within 14 days of purchase and we will refund the unused credits in full. No explanation required.

On a multi-credit bundle we refund the credits you have not spent, at the bundle's per-Blueprint rate.

Once a Blueprint has been generated, the deliverable has been produced and the compute has been paid for, so a spent credit is not normally refundable.

We will restore or refund a credit if:

• the generation failed and produced no usable Blueprint;
• the documents were produced for the wrong app or the wrong target platform through a fault on our side;
• the export was permanently blocked by a quality check that our repair tooling could not clear.

In these cases you do not need to ask for a refund specifically — tell us what happened and we will either fix the run or return the credit.

A Blueprint is a plan, not working software, and it does not guarantee a commercial outcome. Deciding not to build the app, disagreeing with a recommendation, or an app that did not succeed in the market are not grounds for a refund. If the documents themselves are wrong, that is — see the section above.

Email support@appblueprintai.com from your account address with your order details. Approved refunds go back to the original payment method through Stripe, typically within five to ten business days depending on your bank.

Please contact us before opening a chargeback. We would rather fix the problem or return your money directly than have your account suspended while a dispute is investigated.